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FAQs (Frequently Asked Questions) for The Snake Room Urban Axe Throwing venue in Chesterfield, Derbyshire.
Website Design and Development done by Chris Maloney Digital Design in Chesterfield.
We think it’s the most satisfying and social day or night out you’ll ever have. And we’ve tried a few.
You’ll be slinging axes side by side against your friends or colleagues, hitting bullseyes and cheering on your mates. All backed up with great music and atmosphere and a chance to socialise between throws.
Our experienced throwing coaches will get your throwing like a pro in no time. Then once you’ve got the hang of it we’ll take you and your group through a tournament until the king or queen of axes is crowned.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css_animation=”fadeInUp”]
FAQ’s
Got a question? It might be here…
[/vc_column_text][vc_separator color=”white” el_width=”70″ css_animation=”fadeInLeft”][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/2″ css=”.vc_custom_1543769345255{background-color: #ffffff !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;border-radius: 5px !important;}”][vc_tta_accordion style=”modern” color=”black” active_section=”100″ no_fill=”true” collapsible_all=”true” title=”BOOKING”][vc_tta_section title=”HOW DO I BOOK?” tab_id=”BOOKING”][vc_column_text]ALL BOOKINGS ARE DONE RIGHT HERE ONLINE. HEAD OVER TO OUR BOOKING PAGE AND MAKE YOU BOOKING HERE. WE HAVE A COMPLETELY SECURE PAYMENT SYSTEM POWERED BY STRIPE. [/vc_column_text][/vc_tta_section][vc_tta_section title=”CAN WE PAY ON THE DOOR?” tab_id=”PAYONDOOR”][vc_column_text]Yes, you can pay on the door. However, we try to keep all of our booking online. The reason for this is that it manages the spaces available and also processes card payments. While we try to encourage this at all times if you are planning on turning up please give us a call first to confirm we have enough spaces available. If you do just turn up you would be welcome to join in, but pre-bookings will take priority.
[/vc_column_text][/vc_tta_section][vc_tta_section title=”CAN WE WATCH?” tab_id=”WATCH”][vc_column_text]You most certainly come among and watch if you like. We have plenty of space and drinks available. However, we can’t promise that you won’t regret not getting involved.[/vc_column_text][/vc_tta_section][vc_tta_section title=”CAN I BUY GIFT CARDS?” tab_id=”GIFTCARD”][vc_column_text]You most certainly can purchase gift cards. Although, we don’t actually send ‘cards’. We will email and post a letter of confirmation to the tickets welcoming them to our venue. These will give details of how to use them. However, gift card receivers can just call, email or Facebook message us to arrange their booking.
When purchasing gift cards online, during the check out please add the names of the recipients to the ‘Additional Comments’ section.[/vc_column_text][/vc_tta_section][vc_tta_section title=”CAN I CANCEL MY BOOKING?” tab_id=”CANCEL”][vc_column_text]Unfortunately we cannot accept requests for refunds or alterations to bookings. We have priced our sessions very competitively and manage of bookings carefully. As a result we are not able to cancel or alter bookings. Please try to ensure you are available before making the booking.
However, we aren’t awful people. If you booking is more than 48 hours in advance we may consider altering your booking or converting them into gift cards. If this is the case please email us on: info@snakeroom.co.uk[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column width=”1/2″ css=”.vc_custom_1543769445713{background-color: #ffffff !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;border-radius: 5px !important;}”][vc_tta_accordion style=”modern” color=”black” active_section=”100″ css_animation=”fadeIn” no_fill=”true” collapsible_all=”true” title=”SAFETY”][vc_tta_section title=”AM I SAFE?” tab_id=”AMISAFE”][vc_column_text]We only ever allow axes to be thrown down empty and secure lanes. You will have an instructor around at all times for everyone’s peace of mind. By all means come and have fun, we just want you to leave with a smile 🙂[/vc_column_text][/vc_tta_section][vc_tta_section title=”WHAT AGES CAN JOIN IN?” tab_id=”AGES”][vc_column_text]Axe throwing can have it’s dangers! However, if you carefully listen to our instructors during the introduction and then use a little common sense (yup, we said it) then everyone will be perfectly safe. Therefore, providing there is an adult supervisor we are happy for children to come and join in with the fun. If you have any questions please feel free to contact us here.[/vc_column_text][/vc_tta_section][vc_tta_section title=”WHAT TO WEAR” tab_id=”WHATTOWEAR”][vc_column_text]Something comfortable that allows you to move your arms freely so you stand a better chance of hitting the target. You are even welcome to come in fancy dress, but please make sure you don’t wear open toed shoes. If you drop an axes we don’t want you leaving your toes behind. Some of the team are squeamish and don’t want be cleaning them up..![/vc_column_text][/vc_tta_section][vc_tta_section title=”RESTRICTED MOBILITY PERSONS” tab_id=”MOBILITY”][vc_column_text]Here at The Snake Room we want everyone to have fun and get involved. The aim of the game is to throw axes and we will provide as much support as possible. If you feel you could join in then by all means to and give it a go. However, if you are unsure or would like to ask us anything before please feel free to visit the contact page or email us on: info@snakeroom.co.uk[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”100px”][/vc_column][/vc_row]